ENT

Vision

Leadership through excellence in healthcare with care and compassion.

Mission

We believe that Adam & Eve Specialty Medical Centre has a commitment to the community and define our mission accordingly as:

• * Providing competent, innovative and affordable solutions for healthcare needs
• * Promoting wellness and healthcare awareness
• * Advancing excellence in therapeutic and preventive medicine
• * Demonstrating social responsibility by choosing and properly using sustainable resources
• * Fostering a participative culture with a common vision
• * Contributing to better quality of life for the entire community

Quality Policy

Adam & Eve Specialty Medical Centre is deeply committed to providing high quality healthcare solutions to the community. Towards this end we shall always focus on:

• * Continual improvement by implementing quality standards and best practices
• * Regular monitoring and updating of our quality management system
• * Compliance with international benchmarks and statutory obligations
• * Setting objectives for safeguarding Health, Safety and the Environment
• * Ensuring customer satisfaction through zero-defect performance

Core Values

• * Integrity
• * Compassion
• * Respect for individual
• * Innovation
• * Quality consciousness
• * Responsiveness
• * Ownership

Patients Rights and Responsibilities

At Adam & Eve Specialty Medical Centre we are deeply concerned about the patients' convenience, comfort and contentment. Towards this end we want every one of our valued patients to be aware about the rights he or she are entitled to. We would also request them to understand their responsibilities as a patient in order to enable us to extend them the best of our service and care.

• * All patients at Adam & Eve Specialty Medical Centre, irrespective of their caste, creed or color, are entitled to the following rights at all times.
• * The right medical care of the highest professional standards.
• * Full information about their doctors, nursing staff and other professionals serving them
• * To be respected as an individual and treated with dignity
• * Access a second opinion if needs at the patient's own cost
• * To refuse in full or any part of the treatment after being informed about the consequence of such a decision
• * To be ensured of their comfort, well being and relief
• * Access own medical records with reasonable notice
• * Total confidentiality regarding medical records and other relevant communication
• * Guarantee of privacy without affecting the treatment or violating the hospital norms
• * Right to obtain a copy of the hospital rules and regulations from an authorized source
• * Right to receive a copy of any statement pertaining to hospital charges or any other related payment.